Terms & conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.born-reborn.com website.

The domain name www.born-reborn.com (hereinafter referred to as “Website”) is owned by BioNinja Health and Lifestyle Pvt. Ltd. a company incorporated under the Companies Act, 1956 with its registered office at Sultanpur, New Delhi – 110030

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern BioNinja Health and Lifestyle Private Limited’s relationship with you in relation to this website.

By ordering any of our products, you agree to be bound by these Terms and Conditions. If you do not accept the following Terms and Conditions, you must not use this website.

You must not use this website in any way that causes or may cause damage to the website or causes impairment in accessing the website or which is in any way unlawful, illegal or fraudulent.

All products/services and information displayed on born-reborn.com constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. www.born-reborn.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details

The content of the pages of this website is for your general information and use only. It is subject to change without notice. BioNinja Health and Lifestyle Private Limited may modify, at any time, the Terms and Conditions without prior notification. If you continue to use the website, it shall be deemed that you agree to the revised Terms and Conditions.

We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

All content on this website including the logo, graphics, text, design, belong to BioNinja Health and Lifestyle Private Limited and are the intellectual properties of BioNinja Health and Lifestyle Private Limited are protected by appropriate legislations. No part of the content shall be copied, downloaded, transmitted or published without prior, written permission from BioNinja Health and Lifestyle Private Limited. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without prior written consent from us.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

You must not use this website in any way that causes or may cause damage to the website or causes impairment in accessing the website or which is in any way unlawful, illegal or fraudulent.

Membership Eligibility

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age, you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption, the sale or purchase of which to/by minors are strictly prohibited. born-reborn.com reserves the right to terminate your membership and refuse to provide you with access to the Site if born-reborn.com discovers that you are under the age of 18 years. The Site is not available to persons whose membership has been suspended or terminated by www.born-reborn.com for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of www.born-reborn.com you agree to be bound by the terms and conditions.

Account and Registration Obligations.

“Your Information” is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. born-reborn.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password, you should notify us by contacting us immediately through the address provided below. If born-reborn.com has reason to believe that there is likely to be a breach of security or misuse of the www.born-reborn.com Site, we may require you to change your password or we may suspend your account without any liability to born-reborn.com

You also agree to provide true, accurate, current and complete information about yourself in born-reborn.com’s registration form (such information being the “Registration Data”) Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if born-reborn.com has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, born-reborn.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

Cancellation by born-reborn.com

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Offers, Discounts, Codes & Programmes

You agree, understand and confirm that no two offers can be used simultaneously on born-reborn.com. Also, when the prices are reduced by way of a sale, no offer, code or programme will be applicable. In other words, offers, discounts, codes and programmes are individually applicable only on MRP.

Credit Card Details

You agree, understand and confirm that the credit card details provided by you for availing of services on www.born-reborn.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making payment www.born-reborn.com. Your credit card information never reaches www. www.born-reborn.com, we just get pass, hold or fail message from our payment gateways. The said information will not be utilized and shared by our payment gateways or www.born-reborn.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. www.born-reborn.com will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.

Fraudulent /Declined Transactions

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Returns and Return Shipping

www.born-reborn.com follows a transparent, no questions asked returns policy for all full-price products bought of the online store (you can return unused products you have ordered within 15 business days of the date of receipt. Return shipment fees will have to be borne by the customer.

Disclaimer of Liability

The material is displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.

Variation

www.born-reborn.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this website. 

Complaints

Hopefully, you will be satisfied with our products and service. However in case you are not satisfied, please email [email protected]